Registration closes at noon on December 8.
Get a 20% discount ($99) when you add code OCF20COM to the “Offer Code” box in the shopping cart.
Registration closes at noon on May 17.
The best way to manage a crisis is to avoid one. But at some point, something will go wrong, and the public — your community, your customers and constituents, traditional media reporters and social media commenters — will take notice. Handled badly, such incidents can be catastrophic; handled well, you can mitigate damage and even create opportunities for your organization.
In this course, you will learn new ways of preparing for crises, getting ahead of news blasts and creating narratives before they are created for you. Instructors will discuss the imperatives and values that should drive an organization in crisis, as well as key components of crisis management plans and ways to implement and practice them. The course will feature a full-scale crisis simulation to demonstrate what such situations entail.