Course Catalog

Customized Training

The Center for Professional Education at UT Austin offers courses, certificate programs and workforce training designed to build individual careers and support productive and efficient work teams. 

Use the catalog below to explore our offerings.

For quick review of upcoming opportunities, you can also download this printable PDF that lists information sessions, certificate programs and courses starting in the next couple of months.


Topic Area: Paralegal
Available For: Individual / Small Group Only

The Administraive Law Specialist Certificate Program provides in-depth instruction over the law of the administrative state, procedural actions for hearings documentation and researching processes. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Business Analysis
Available For: All Audiences

This course provides essential information for business analysts to be successful on Agile projects. Attendees will participate in hands-on activities to learn how to define the project’s vision, model user roles, write user stories and acceptance criteria, prioritize the user stories, refine the stories in preparation for developing them and utilize user stories to plan releases and iterations.

Topic Area: Paralegal
Available For: Individual / Small Group Only

In this certificate program, you learn how to have a neutral approach in order to reconcile differences before proceeding to arbitration (binding and non-binding) or litigation including hearing evidence and deciding cases. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Business Analysis
Available For: All Audiences

This course covers requirements analysis and modeling techniques, as well as ways to document requirements to communicate them effectively to your stakeholders. Using hands-on exercises and a case study with example solutions, this course introduces methods and techniques so you can effectively model and document requirements for different audiences or stakeholders.

Topic Area: Management & Leadership
Available For: All Audiences

This course will examine 11 essential leadership traits identified through a synthesis of data gathered from corporate recruiters, Fortune 500 companies, business schools and studies on how high performers manage extreme situations. You will learn how to apply these traits, combined with emotional intelligence (EQ) concepts, to real-world scenarios, developing the skills you need to succeed in today's high-performance business world. 

Topic Area: Management & Leadership
Available For: All Audiences

Assertiveness skills are crucial for professional success in today’s ever-changing business world. In this course, you will learn how cultivating assertiveness skills in the workplace creates better outcomes for both managers and their teams. By identifying your personal blocks to assertiveness and then developing assertiveness skills, you will learn to communicate more effectively—asking for what you need, handling confrontations with confidence and advocating for your ideas. 

Topic Area: Paralegal
Available For: Individual / Small Group Only

Paralegals working in bankruptcy law work on cases involving creditors and debtors in financial restructurings, workouts, bankruptcy cases and other matters involving financially distressed transactions. This certificate program delivers an in-depth understanding of bankruptcy litigation helpful for those interested in working in this legal area. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Management & Leadership
Available For: All Audiences

Most individuals are not born leaders, and few people feel completely comfortable taking a leadership role for the first time. In this course, you will learn how to hone your leadership traits and enhance your knowledge of leadership principles through an understanding of the definitions, characteristics and coaching techniques of personal leadership. By developing a fundamental understanding of the leadership characteristics that any employee can utilize when presented with the opportunity to lead, you will be ready to accept leadership roles with confidence. 

Topic Area: Business Analysis
Available For: All Audiences

The seven-course Business Analysis Certificate Program gives you the tools to investigate needs and propose solutions to problems within your organization, both crucial skills for successful project delivery and organizational change.

Topic Area: Business Analysis
Available For: All Audiences

You will be introduced to the techniques, methodologies, and concepts of business analysis using the International Institute of Business AnalysisTM (IIBA®A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) Version 3.0. Topics Include: why requirements are important, types of requirements, underlying competencies for business analysts, the Strategy Analysis Knowledge Area, the Business Analysis Planning and Monitoring Knowledge Area, the Elicitation and Collaboration Knowledge Area, the Requirements Life Cycle Management Knowledge Area, the Requirements Analysis and Design Definition Knowledge Area, and the Solution Evaluation Knowledge Area.

Topic Area: Business Analysis
Available For: All Audiences

Cover how to plan and manage your business analysis tasks, including planning for elicitation, analysis, documentation, traceability, and requirements. You will learn the essential project management concepts and skills to effectively create business analysis planning deliverables and manage the requirements process. Hands-on exercises based on a case study will bring concepts to life with practical activities. 

Topic Area: Management & Leadership
Available For: All Audiences

One thing is certain in the business world: You should expect the unexpected. Managers must work well under pressure, adapting quickly and confidently to changing, unpredictable circumstances. In this one-day course, you will be introduced to improv techniques that you can use in a business environment to enhance your ability to work effectively and efficiently, whatever the obstacles you face. This highly interactive course guides you through experiential learning activities, readings, and scenarios designed to take your quick thinking and ability to stay calm under pressure to the next level.

Topic Area: Management & Leadership
Available For: All Audiences

This course is for those who completed Business Improv I - Thinking On Your Feet in the Workplace and are ready to build on the foundations of improv and explore how to deepen their learning for greater think-on-your-feet agility in the workplace. Picture Business Improv II not as think on your feet, but think on your tiptoes. This course is all about learning through practice. You will spend your day getting better at quick thinking through participation in fully immersive improvisation activities and exploration of common workplace challenges.

Topic Area: Paralegal
Available For: Individual / Small Group Only

You can acquire the diverse skills and knowledge required to represent clients in any area of business law, including organizational and financial aspects in this Business Law Specialist Certificate Program. Through a balance of theory and practical insight, you are exposed to a variety of legal and business issues that lawyers regularly encounter in the global marketplace. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Management & Leadership
Available For: All Audiences

Taught by working professionals who are leaders in their fields, the Business Management Certificate Program will enhance your management skills with a variety of practical, skills-based learning experiences covering an array of topics. These include coaching, data analytics, emotional intelligence, project management and human resources.

Topic Area: Business Analysis
Available For: All Audiences

This course will teach you how to understand, analyze and improve the processes that exist in organizations. You will learn and use process modeling techniques to document existing processes, analyze the efficiency of a process using various techniques, and identify and recommend process improvement opportunities. 

Topic Area: Management & Leadership
Available For: All Audiences

In this interactive course, you will learn how to move from a management style to a coaching style in order to be a more effective leader for this growing workforce. You will learn the power of questioning, how relational psychological contracts work and why they are important, and how to give continuous feedback while allowing employees the freedom to grow and fail in a supportive work environment.

Topic Area: Data & Technology
Available For: All Audiences

The program offers a rigorous, fast-paced training environment designed to help you gain proficiency in the theory and application of front- and back-end web development. You will have all the skills you need to build and implement dynamic end-to-end web applications, as well as an extensive professional portfolio, and the confidence to succeed as a web development professional. This program is ideal for anyone who is intellectually curious, hard-working and ready for a career change or career enhancement.

Topic Area: Communication
Available For: All Audiences

Being able to communicate clearly and effectively with others is a vital skill at work and in your personal life. If your colleagues continually catch you off your guard, or you struggle with sensitive situations or difficult people, or you just want to feel understood, this class will help. It incorporates a mix of interactive exercises, enlightening assessments and opportunities to practice new skills.

Topic Area: Communication
Available For: All Audiences

Learn to communicate with poise, diplomacy and confidence. Designed for individuals interested in developing essential skills for effective writing and speaking, you will learn practical tools and techniques to help you project a positive, polished and professional image in all written and verbal interactions. This certificate program requires completion of seven courses.

Topic Area: Communication
Available For: All Audiences

This course will teach you, while maintaining your true behavioral style, how to develop confident body language, effective conversation skills and how to successfully interact with others in both business and social settings. Participants will identify specific interactions they would like to master and develop a strategy to achieve their communication goals.

Topic Area: Management & Leadership
Available For: All Audiences

Learning to deal with conflict effectively is crucial to maintaining healthy professional and personal relationships. In this course, you will have an opportunity to assess how you typically respond to conflict and learn techniques to help address and overcome interpersonal conflict, tension, and misunderstanding. You will also gain awareness of the emotional and psychological processes occurring internally when you are dealing with stressful relationships and will learn skills to help you get to the root of the conflict in any situation.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Contract Law Specialist Certificate Program introduces you to the range of issues and processes that are involved when entering an enforcing contract. Learn from real-world cases to build a better understanding of contract drafting, enforcement as well as defenses and remedies for breaches. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Management & Leadership
Available For: Customized / Large Group Only

This course is designed to help build your confidence and ability to communicate authentically during uncomfortable workplace interactions. If you need to provide sensitive feedback, confront disrespectful behavior or address a “hard to talk about” workplace issue, this course will provide you with useful strategies and enhance your ability to navigate these situations effectively.

Topic Area: Paralegal
Available For: Individual / Small Group Only

This Criminal Law Specialist Certificate Program serves as a great education opportunity for paralegals or other legal staff interested in expanding their knowledge of criminal law to advance their career. This program is designed to help you refine your criminal litigation knowledge, enhance your interview skills, perform in-depth research and prepare for a criminal trial. The program is self-paced, allowing you to start anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Management & Leadership
Available For: All Audiences

From solving problems at work to facing challenging personal situations, critical thinking is a valuable skill for everyone to master. Improving critical thinking skills will shape you into a more rational and disciplined thinker, reducing your own prejudice and bias, while helping you understand other viewpoints. This workshop provides you with the skills to analyze the way you think as well as evaluate, identify and distinguish between relevant and irrelevant information, leading to a more productive career.

Topic Area: Management & Leadership
Available For: All Audiences

Positive collaboration is the touchstone of innovation, efficiency and meaningful change. This course leverages data, frameworks, discussion, and stories to teach you how to help cultivate a culture of collaboration. Explore the tangible benefits of partnerships and discover how to overcome barriers to collaboration that may exist at your organization. Gain specific tactics and language so you can lead this push for organizational change with confidence.

Topic Area: Data & Technology
Available For: All Audiences

This 15-week program will start students on the path to becoming penetration testers or offensive cyber operations professionals. Through a project-based, learn-by-doing curriculum, students work through eleven tasks online in a private cloud environment with constant help, advice and feedback from knowledgeable mentors and extensive online learning resources. 

Topic Area: Data & Technology
Available For: All Audiences

This three-part, 33-week program is designed to teach you the knowledge and skills you need to begin a career in cybersecurity. The curriculum is based on the belief that students learn best by doing, performing authentic work in the context of realistic tasks, with one-on-one mentorship to help guide the way.

Topic Area: Data & Technology
Available For: All Audiences

The twelve-week course is designed to impart a strong foundation of defensive information security skills, preparing students for entry-level careers as security operations center analysts and digital forensics analysts. Students work through eight online real-life tasks in a private cloud environment with help, advice and feedback from a knowledgeable mentor and extensive online learning resources

Topic Area: Data & Technology
Available For: All Audiences

This six-week course is designed to impart basic cybersecurity skills while helping students to decide if a career in cybersecurity is right for them. Development of the 100% project-based, learn-by-doing program was funded in part by the Department of Defense (under agreement C5-16-0023), and the curriculum was designed in conjunction with DoD and industry experts. Students work independently through a progressive series of realistic tasks, receiving one-on-one feedback and assistance from an expert mentor.

Topic Area: Data & Technology
Available For: All Audiences

Data analysis teaches you how to solve a broad range of problems using a variety of predictive analytics and statistical techniques. Our program focuses on examining the vast amounts of data now generated by organizations and their customers and employees during online transactions, in order to develop informed strategies. It is designed to enhance the ability of professionals from any field to utilize data analytics and big data when making decisions. In our 100% project-based, learn-by-doing program, you will discover how to apply statistical machine learning and other techniques to data sets. 

Topic Area: Management & Leadership
Available For: All Audiences

Businesses rely heavily on data to efficiently and effectively operate in all functional areas, generating a growing demand for professionals who are all around data-literate. This course will introduce you to data analytics concepts, tool and techniques such as: translating business questions into data questions, preparing data for analysis, running analytics processes using select business intelligence applications, deriving actionable insights and visualizing and presenting data. Hands-on exercises are incorporated throughout the class, utilizing business intelligence platforms such as Tableau, as well as different types of data sets.

Topic Area: Management & Leadership
Available For: All Audiences

Communicating with data is an essential skill set for professionals across all industries and sectors. This course is designed to increase your proficiency in effectively representing data by developing an understanding of visualization concepts and gaining a working knowledge of data visualization programs such as Tableau Desktop. In this course, you will learn how to prepare raw data for visualization and discover best practices in visualizing data as you build a working knowledge of Tableau Desktop through completing hands-on exercises in data visualization.

Topic Area: Communication
Available For: All Audiences

In this course, you will learn about the people, situations, and interactions that can result in conflicts and stress at work. You will discover practical approaches to maintain productive, positive relationships with a range of difficult personality types.

Topic Area: Management & Leadership
Available For: All Audiences

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This course will help supervisors become more efficient and proficient with information on delegating, managing time, setting goals and expectations (for yourself and others), providing feedback, resolving conflict, accountability, and administering discipline.

Topic Area: Communication
Available For: All Audiences

In this interactive course, you will learn how to communicate intentionally, using techniques and best practices based on research and proven methods, to cultivate and hone more effective communication skills. We will explore and practice intentional communication skills, strengthen your listening skills, discuss the power of storytelling and learn about the power of questions, all of which establish a strong foundation for effective professional and personal communication.

Topic Area: Communication
Available For: All Audiences

Exceptional writing skills are often cited as some of the most crucial skills necessary for success in today’s workplace. From persuasive memos and sales documents to eloquent letters and executive summaries, the demand for well-written material has not slackened in the digital age. In this course, you will have an opportunity to assess your current writing style, and then apply the tools and techniques discussed in class to develop strategies for improving your writing. 

Topic Area: Management & Leadership
Available For: All Audiences

This highly interactive course will introduce you to the fundamentals of time management and planning. You will evaluate your work and personal life in a way you may never have done before—leaving you feeling empowered to execute your time-managed plans like you’ve always wanted. Become more aware of your relationship with time and learn rubber-meets-the-road practical tools and action plans to help you take control of both your personal and professional life.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Elder Law Specialist Certificate Program explores ethical issues and legalities surrounding the health and legal rights of the elderly. You will gain a deeper understanding of topics such as retirement, discrimination, disabilities and medical leave. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Business Analysis
Available For: All Audiences

This course covers techniques used to effectively involve and engage stakeholders for the purpose of eliciting requirements, including when and how to use each technique. Through hands-on learning activities, you will learn how to prepare questions, conduct interviews, facilitate group-brainstorming sessions, organize the results, create storyboards and prototypes and present results.

Topic Area: Management & Leadership
Available For: All Audiences

Examining and cultivating your emotional intelligence is a highly effective strategy for improving your interpersonal skills and developing practices that will lead to organizational success. In this course, you will be introduced to the skill sets that "raise the bar" of leadership effectiveness, take part in practical exercises designed to increase your productivity and develop a personalized game plan for leveraging your emotional intelligence to be a high-impact leader.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Employment Law Specialist Program explores various statutes dealing with public employees to give you a broader understanding of the legal processes involved. Topics include master and servant, wages and hours, antidiscrimination in employment and minimum wages and maximum hours, as well as regulation of working conditions. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Entertainment Law Specialist Certificate Program explores First Amendment issues, freedom of the press vs. free trial, civil suits including defamation, libel and slander; copyright and advertising issues as well as cyberspace protocols. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Environmental Law Specialist Certificate Program focuses on the legal regulations of pollution and waste management. You will gain a deeper understanding of federal environmental statutes, including the Clean Water Act, the Clean Air Act, the Resource Conservation, and Recovery Act, and the Superfund law. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Financial Planning
Available For: All Audiences

This course introduces you to the tools to develop practical strategies that focus on a client's goals and objectives to develop a beneficial estate plan. You will learn how to examine the taxation of gifts, estates, and generation-skipping transfers.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Family Law Specialist Certificate Program provides students with an in-depth education into various topics including special interview considerations, drafting, premarital agreements and researching family court rules. The program is self-paced, allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Federal Tax Law Specialist Certificate Program provides valuable training over topics including audits, litigation in tax court, IRS negotiations, Federal Tax Code and other topics needed for paralegals entering a tax law, corporate law or general business practice. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Financial Planning
Available For: All Audiences

The Financial Plan Development course serves as the capstone for the Financial Planning Certificate Program. This case-study class structure differs from the traditional lecture class in that you must take a more active role in the learning process. You will be required to complete a hypothetical directed case involving a written comprehensive financial plan and an oral presentation and defense of the comprehensive financial plan

Topic Area: Financial Planning
Available For: All Audiences

The Financial Planning Certificate Program consists of 6 core courses, each of which details a particular facet of financial planning, taught by Austin-area expert practitioners. Courses include Fundamentals of Financial PlanningInvestments, Tax Planning, Insurance and Risk Management, and more. Following the successful completion of the 6 core courses, program participants may proceed to the final course, Financial Plan Development. The capstone course requires students to complete a mock financial plan along with an oral presentation and defense of the devised plan.

Topic Area: Financial Planning
Available For: All Audiences

This course introduces you to the financial planning process and to the technical skills a competent financial planner must possess in order to serve clients successfully. Learn the fundamental elements of financial planning (insurance, investments, taxation, retirement planning and employee benefits, and estate planning) and their corresponding interrelationship in providing comprehensive personal financial planning. This course also explores the financial planning industry. 

Topic Area: Graphic Design
Available For: All Audiences

This three-month certificate program will challenge you to develop technical and creative skills in industry-standard software and design practices. You will utilize Adobe products such as Photoshop, Illustrator, InDesign and After Effects to produce compelling static and motion graphic projects. The curriculum will also address career paths, freelancing concerns and mock interviews. 

Topic Area: Management & Leadership
Available For: All Audiences

This individualized coaching session builds upon the lessons learned in Emotional Intelligence: Assessing and Maximizing Your Competencies and Skills and Applying Your EQ to Leadership. It is designed to guide you in developing a strategic flight plan through regular email contact and two personal coaching sessions with the instructor. The telephone coaching and email sessions also help you develop a personalized improvement plan by identifying habits that limit potential and professional development. This understanding helps break those habits, improve the emotional intelligence skill set, and pave the way to success.

Topic Area: Interpretation & Translation
Available For: Individual / Small Group Only

As a student in the program, you will learn the techniques and critical concepts/theory behind healthcare interpreting, acquire professional interpreting techniques, practice and apply medical interpreter ethics and cultural competence, practice delivering interpreter pre-sessions in a succinct and professional manner, explore strategies for utilizing self-reflection and self-assessment to continually improve as a professional in your field, and review correct and appropriate medical terminology. This program is taught by Texas-based experienced instructors, who are leaders in the field and provide dynamic learning and networking opportunities. 

Topic Area: Paralegal
Available For: Individual / Small Group Only

In the Healthcare Law Specialist Certificate Program you will learn to work with attorneys to ensure patients’ rights are respected, procedures are properly followed, and clients are better served by both the medical and legal processes. You will also examine topics such as malpractice, personal injury, insurance claims and defense, negligence, child welfare, social services, elder care and administrative law. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Management & Leadership
Available For: All Audiences

In this class you will learn the fundamentals of performance measurement. Then you will create a micro-measurement system that includes a customized set of performance measures based on a cause-effect model that reflects the internal and external demands on your work. You will also learn  “best practice” management strategies that support the success of measurement systems.

Topic Area: Human Resources
Available For: All Audiences

If you're planning to take the SHRM Certified Professional (SHRM-CP™) or SHRM Senior Certified Professional (SHRM-SCP™) certification exam, the Certificate in Human Resources Management provides the information you need to pass these exams. You will receive high-quality exam preparation through expert instruction and peer discussion. Upon completion of the program, you will also have the skills necessary to navigate labor management, compliance and regulatory issues, use performance metrics to measure ROI, and contribute to company success by aligning HR processes with organizational goals.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Immigration Law Specialist Certificate Program provides an in-depth education on topics including work visas, family based residency, Homeland Security policies and issues, citizenship and naturalization as well as specific client considerations. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Financial Planning
Available For: All Audiences

This course explores the financial risks that your individual and business clients encounter and how they can manage those risks, including the utilization of insurance solutions. Learn how to determine a client's risk exposure and develop a comprehensive insurance and risk management plan based on the client's goals and objectives.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Intellectual Property Law Specialist Certificate Program provides an in-depth education on topics including patent rights, trademarks and copyright protection laws and related areas. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Management & Leadership
Available For: All Audiences

Whether your role requires management of a team, supply chain, product development, inventory, contracts or sales pipelines, every business professional must be proficient at tracking, projecting and reporting financial information in order to be successful. This course will help you build essential financial management skills that will enhance your personal toolset and ensure that you apply best practices when managing fiduciary responsibilities.

Topic Area: Graphic Design
Available For: All Audiences

In this short, self-paced introductory course, you will learn Adobe design program basics and explore the fundamentals behind three primary Adobe products - Photoshop, InDesign and Illustrator - taken in the order of your choice.

Topic Area: Financial Planning
Available For: All Audiences

This course introduces you to the concepts of risk and return, the differences between equity and fixed-income investments, the mathematics of investing, the evaluation of investment theories and strategies and the regulation of the investment industry. Learn to calculate investment fees and expenses, time-weighted vs. dollar-weighted returns, arithmetic vs. geometric returns, risk-adjusted returns and after-tax returns. You will gain the skills to develop a suitable investment portfolio established to meet a client's goals and objectives and prepare an appropriate plan of implementation based on this information.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Juvenile Law Specialist Certificate Program provides and in-depth education of topics including emancipated minors, neglect and abuse, delinquency, family support and related topics. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Law Office Administration Specialist Certificate Program can give you the foundational knowledge needed to step into the role of a law office administrator. Topics covered include personnel relations and ethics, client relationship management as well as financial management including timekeeping, billing, legal fees and funds. The program is online and self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Management & Leadership
Available For: All Audiences

Successful project managers are exceptional project leaders, and effective communication is key to the success of any project team. In this course, you will be introduced to the skills and strategies that project managers need to successfully complete projects. Through the development of interpersonal skills and communication strategies, you will learn to move a team from disconnection, interpersonal misunderstandings and mistrust to connection, involvement, buy-in and mutual respect.

Topic Area: Management & Leadership
Available For: All Audiences

Some say that leaders are born, not made. While it may be true that some people are born leaders, many leaders are born in the midst of adversity. Often people who have never been in a leadership role will stand up and take the lead when a situation they care about requires it. Explore the many facets and types of leadership in this course, from transformational leadership to differentiating between leading and managing a team. Conduct an inventory on your leadership skills and learn how to incorporate them into your professional life, enabling you to become an effective and approachable leader.

Topic Area: Management & Leadership
Available For: All Audiences

This program is designed to challenge your perceptions about leadership and the values that shape it. It encourages you to think differently as you experience a variety of learning situations, in-depth discussions and valuable peer interaction. No matter your job title or career level, you will learn to use leadership skills to influence direction, achieve goals, build trust and create passion in your organization. And, significantly, you will do it your way—by creating a customized eight-course program will establish a solid foundation for your own style of leadership and catapult you to higher performance

Topic Area: Management & Leadership

In this course you will be introduced to the fundamentals of change management in an organizational setting. Learn how to address the impact of change—on your team, on your organization and on you.

Topic Area: Management & Leadership
Available For: All Audiences

The Millennial generation brings a unique set of workplace expectations, behaviors and needs that managers must understand in order to engage them effectively. These younger workers bring important new skills, ideas and energy to the workplace, yet they may be harder to hire and motivate - and may demand more of you and your organization. In order to keep them and utilize their many talents, you need to adopt new ways of leading them. This course offers insight into how the Millennial generation thinks about work, along with five strategies for effectively leveraging their talents and engaging them at work.

Topic Area: Management & Leadership
Available For: All Audiences

This course introduces best practices and practical techniques for managers, supervisors and team leaders who lead remote teams. You will identify the skills required for managing virtual teams, apply techniques for building and maintaining a foundation of trust among virtual teams, learn how to keep employees engaged and connected, and explore strategies for effectively providing direction and feedback to virtual employees. During this course, you will gain the critical skills and strategies you need to build strong teams and achieve desired results in a remote working environment.

Topic Area: Interpretation & Translation
Available For: Individual / Small Group Only

This certificate program provides a comprehensive, language-neutral legal interpreter education, preparing you not only for the certification exam, but for the legal interpreter profession. With a 40-hour program that exceeds the Judicial Branch Certification Commission (JBCC) minimum requirements, you are provided with high-quality and flexible instruction, networking opportunities and engaging experiences which prepare you to enter the legal-interpreting workforce.

All instructors are Master Licensed Court Interpreters, with vast knowledge and experience in court interpreting.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Litigation Specialist Certificate Program delivers an in-depth education on topics including elements and defenses of claims, negligent torts, evidentiary issues, litigation strategies and related topics. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools. 

Topic Area: Management & Leadership
Available For: All Audiences

The transition from individual contributor to manager often happens quickly and may not include training or additional support. In this course, you will learn the fundamentals of entry-level management skills and techniques and develop an action plan for applying what you learn back on the job. With these skills, you will be able to manage with confidence and demonstrate success quickly in that all-important first management role.

Topic Area: Management & Leadership
Available For: All Audiences

Managers play a crucial role in any organization's success. Good managers know how to achieve positive results through their interactions with people. Motivating and retaining talented people can give your organization a true competitive advantage. This course provides provides an exceptional overview of management with particular emphasis on motivation techniques.

Topic Area: Management & Leadership
Available For: All Audiences

In this course, you will learn how to manage without authority by developing a skill set that helps you manage a team that crosses departmental boundaries. You will develop strategies to help you complete projects on time and on budget. At the same time, you will gain valuable insight into how to build trust and help other team members realize their potential.

Topic Area: Communication
Available For: All Audiences

Professionals who can write clearly and correctly save themselves and their organization's time and effort from repeated proofreading reviews. Small mistakes in writing can make significant negative impressions in the workplace and diminish your credibility. In this course, you will learn the standard rules for proper usage and grammar, including commas, colons, semicolons, parenthesis and commonly confused words like “effect” and “affect.” You and your fellow classmates will work in teams to apply what you learn in hands-on exercises and activities. 

Topic Area: Management & Leadership
Available For: All Audiences

Understand the basic types of negotiations, the phases of negotiations and the skills you need for successful negotiating with help from this workshop. Learn how to understand your opponent and gain the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negotiations could lead to problems in the future.

Topic Area: Nonprofit Management
Available For: All Audiences

This program is comprised of 12 modules, each requiring approximately 3 to 5 hours of study. All lessons are self-paced and include an assortment of interactive exercises, readings, case studies and self-assessments that will help you practice effective decision-making in a nonprofit setting. Video commentary from experienced nonprofit leaders provides qualitative context, and the Ask the Expert feature connects you to a network of experts ready to answer any content-related questions you have.

Topic Area: Human Resources
Available For: All Audiences

This one-day intensive course will guide you through a review of SHRM BoCKTM critical content, study materials, and test taking strategies to help you with your final preparation to sit for the SHRM CP/SCP exam.

Topic Area: Financial Planning
Available For: All Audiences

This 100% online program, available through Virtual Classroom or Self-Paced delivery, will prepare you to take and pass the CFP® exam in as few as nine months. 

Topic Area: Paralegal
Available For: All Audiences

This fully-online, self-paced Online Paralegal Certificate Program teaches the most in-demand legal skills and provides a foundational knowledge of torts, contracts and civil procedures to help you begin a successful career in the field of law. The curriculum update focused on Texas Rules of Civil Procedure and the program now aligns with the classroom program created at The University of Texas at Austin.

Topic Area: Project Management
Available For: All Audiences

The Online Project Management Certificate Program is intended to introduce you to the essential skills and processes of project management that are recommended by the Project Management Institute (PMI) ®, the leading not-for-profit professional membership association for project management professionals.In this course, you will discover a proven framework for leading and directing projects and project teams to deliver results on time and within budget. Learn the essential processes of project management and be able to incorporate them into your career with confidence. While this is not a test-prep course, the program does provide the education requirements needed to sit for the Project Management Professional (PMP)® or the Certified Associate in Project Management (CAPM)® certification exams. This course is self-paced and 100% online, accommodating busy schedules and allowing you to learn on your schedule and at the pace you prefer.

Topic Area: Management & Leadership
Available For: All Audiences

Moving a team from dysfunctional to cohesive and high performing requires every member’s commitment, effort and discipline, making this course a great opportunity for team improvement and professional development. Throughout the course, participants learn communication strategies, conflict resolution tools, and methods for building trust to help improve overall team function. Individual team members are also provided with specific feedback allowing for a better understanding of how individual personalities contribute to team development and success.

Topic Area: Paralegal
Available For: All Audiences

The Paralegal Certificate Program teaches the most in-demand legal skills and provides a foundational knowledge of ethics and legal principles to help you begin a successful career in the field of law. In less than five months, you will learn current legal processes, best practices in research and analysis, and become familiar with essential topics in law such as torts, contracts and civil procedures.

Topic Area: Management & Leadership
Available For: All Audiences

Effective leaders and managers influence people. When you're clear about your personal power of influence, you will be able to utilize your strengths to engage others, leading to increased team motivation and productivity in the workplace. In this course, you will gain a greater awareness of your ability to influence others in order to create a positive environment in your organization. 

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Personal Injury Law Specialist Certificate Program provides an in-depth education on topics including causes of action, and remedies available to victims of personal injury accidents. You will review the negligence theory of torts upon which many personal injury claims are based and learn interviewing, investigating and other case building techniques vital to a personal injury paralegal's success in the law office. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Personal Trainer
Available For: All Audiences

The Personal Trainer Certification Program is designed to help you start a successful career as a trainer. Taught over a six-week period, the program covers key topics including biomechanics, exercise physiology, fitness testing, equipment usage and health assessment.

Topic Area: Management & Leadership
Available For: All Audiences

The ability to self-promote is crucial for success in dealing with clients and for career advancement. However, even the confident and accomplished tend to flounder when asked to talk about themselves. You need to know how to introduce yourself, tell your story, connect to your audience, and discuss your accomplishments and qualities with ease, enthusiasm, and clarity. Gain tools and tips for promoting yourself in this workshop, and practice self-promotion to increase awareness of the impressions you make. Practice managing what you communicate to others with your elevator pitch, networking, personal branding, social media and business writing.

Topic Area: Management & Leadership
Available For: All Audiences

In this course, you will learn the basic characteristics of a project and how to manage one effectively, explore key areas of expertise and learn how project stakeholders and organizational structures affect outcomes. Using A Guide to the Project Management Body of Knowledge (PMBOK® Guide), published by the Project Management Institute (PMI)®, you will discover the five process groups of project management: initiating, planning, executing, controlling and closing.

Topic Area: Project Management
Available For: All Audiences

The Project Management Certificate Program is intended to enhance your project management skills through globally recognized processes and a proven framework for leading and directing projects and teams. You will learn the most up-to-date methodology for delivering project results within constraints such as schedule, budget, and available resources. This program is industry-driven and takes learners through the essential processes in a logical and sequential way to prepare them to move up in their careers. 

Topic Area: Communication
Available For: All Audiences

This course incorporates cutting-edge research from social psychology to TED Talks on building a positive mindset and managing speaking anxiety. Best practices in the slide design and special challenges concerning modern presentations will be explored, from webinars to video and phone conferences. Coupled with how to speak in a compelling manner, manage audience engagement, answer questions concisely, and other “quick win” approaches, this session will elevate your public speaking know-how. Activities and discussions will be incorporated throughout the class to guarantee a powerful blend of strategies and practice.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Real Estate Law Specialist Certificate Program provides an in-depth education on topics including surveys and land descriptions, public regulations, contract, leases and deed, closing and financial transactions. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Financial Planning
Available For: All Audiences

This course explores the nature and function of retirement plans and provides a survey of the more common benefits and retirement programs offered by companies today. You will learn how to recommend an appropriate plan of action that helps your clients combine their employee benefits with their long-term goals and objectives to create a comprehensive financial plan.

Topic Area: Human Resources
Available For: All Audiences

SHRM Essentials® of HR Management is an introductory course offering a complete overview of real-life human resource issues and important topics, including employment law, selecting qualified employees, compensation, new employee orientation, and training and the performance management process.

Topic Area: Communication
Available For: All Audiences

Whether it’s explaining the benefits and strengths of your ideas to upper-management, negotiating with customers or negotiating with coworkers, you are probably called upon to speak at work daily. But is your “vocal image” helping you or hurting you? There is more to our voices than meets the ear. A poor vocal impression can lead to diminished credibility, loss of support and even lost business. In this course, you will learn about the vocal range and practice the skill of voice projection in a professional setting. You will develop strategies to overcome common vocal issues, including having a high-pitched tone, speaking too softly or too quickly, straining the voice and not having enough vocal variety.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Sports Law Specialist Certificate Program provides an in-depth education on topics including representing agents and agencies, contracts, sports related crimes, disabilities and reolution disputes. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Management & Leadership
Available For: All Audiences

This course will help you build a fundamental knowledge of strategic planning and goal setting, teaching you how to integrate both into the functioning of your department or organization. Ultimately, this course will improve how you collaborate with other leaders to engender an environment that creates purpose and meaning for all employees. In addition to learning the strategic planning process, you will have an opportunity to create a plan of action to immediately implement in your organization.

Topic Area: Management & Leadership
Available For: All Audiences

The success of a team is determined by the interactions among its members. In this highly interactive course, you will learn about systems thinking, a management discipline that focuses on understanding a system by examining the interactions between its components.

Topic Area: Communication
Available For: All Audiences

In this course, you will learn several tools and tips to help you speak with more confidence and ease at work and in social settings. You will have the opportunity to practice what you learn in a safe and supportive environment, including techniques to overcome the fear of public speaking.

Topic Area: Financial Planning
Available For: All Audiences

This course delves into current tax code concepts, issues and regulations and the resulting consequences and liabilities to a financial planner's clients. You will develop tax planning strategies to manage tax liability and to accumulate assets while minimizing tax consequences.

Topic Area: Communication
Available For: All Audiences

Skillfully written technical material is able to clearly and concisely convey an understanding of new technologies, processes or concepts. No matter the reading level of your audience, the principles behind good technical writing remain the same. In this course, you will become more familiar and comfortable with the technical writing process and develop strategies to present technical details and data in the most easily understood and meaningful manner for your audience. You will strengthen your writing style and learn to employ design techniques that will improve your technical documents.

Topic Area: Management & Leadership
Available For: All Audiences

This course involves a 360° emotional intelligence assessment utilizing the EQ360. It is meant to serve as an outcome measure of progress and change after taking the self-administered Emotional Quotient Inventory (EQ-i®) as part of the Emotional Intelligence series. You will re-take the EQ-i® to rate your level of emotional intelligence, and select from among managers, peers, direct reports, family and friends, and others to also rate their emotional intelligence via the EQ360.

Topic Area: Management & Leadership
Available For: All Audiences

This course introduces key principles and practical techniques to enhance your personal leadership presence. It will explore the skills of successful leaders that contribute to their leadership competency and teach you how to capitalize on your own leadership presence.

Topic Area: Communication
Available For: Customized / Large Group Only

Strategic communications help organizations and their key audiences communicate across the right channels and with the right effect. To succeed, communications professionals need to think creatively about what will resonate with their audiences and use the right tools and media to reach them and have an impact.

Topic Area: Management & Leadership
Available For: All Audiences

Transformational leaders create and sustain an environment that supports and excites employees and focuses on team-building, motivation, and collaboration at all levels of an organization. In this course, you will develop a unique transformational leadership mindset that goes beyond managing the usual day-to-day activities to create strategies for taking your team to the next level of performance and success. Learn how to set goals and incentives to motivate the team while providing opportunities for personal and professional growth for each member.

Topic Area: Business Analysis
Available For: All Audiences

Learn how to determine if a new business initiative is worth pursuing in this one-day course. Discover how to analyze the business need using techniques like systems thinking and root cause analysis. Study how to analyze capability gaps and define the scope. You will leave class ready to prepare a strong business case that aligns with your business strategy. 

Topic Area: Management & Leadership
Available For: All Audiences

Emotional Intelligence as measured by one’s emotional quotient (EQ), can be several times more powerful in predicting occupational performance than IQ (intelligence quotient) because it reflects the ability to apply what you know to the real-world situations you face. This course is designed to help participants unlock their leadership skills through the power of Emotional Intelligence.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Wills and Estates Specialist Certificate Program provides and in-depth education on topics including wills, trusts, probates processes, estate planning and legal enforcement. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools.

Topic Area: Management & Leadership
Available For: All Audiences

Women in the workforce face unique systemic and interpersonal challenges throughout their careers, which have in many cases been heightened by the COVID-19 pandemic. In this highly interactive course, participants will gain tools, tips and practical experience to elevate their status in the workplace, speak with influence and rise above gender communication challenges. Participants will learn the strategy for lifting others up that was successfully used by female staff in the Obama White House and we will explore how gender roles, as well as our own behaviors and thinking, can impede our career advancement and satisfaction. In addition, we will cover key gender communication techniques that will empower you with concrete strategies to increase your confidence and enhance your professional communication and leadership style.

Topic Area: Paralegal
Available For: Individual / Small Group Only

The Worker’s Compensation Specialist Certificate Program provides an in-depth education on topics including injury and illness procedures, insurance related issues and agency procedures. The program is self-paced allowing you get started anytime and complete assignments on a schedule that is convenient for you. Each course includes instructor guidance, exercises, quizzes, chapter reviews, lecture notes and other innovative online learning tools. 

Topic Area: Communication
Available For: All Audiences

Policies and procedures are important documents in any organization. Procedures that are effectively designed and written help both managers and employees increase efficiency and productivity, reduce mistakes and frustration and save time and money by providing clear guidelines that are easy to find and follow. In this course, you will learn best practices for writing policies, procedures and supporting documentation to help you develop logical and easy-to-understand documents. You will learn to prepare material that is consistently formatted, informative, appropriate for the needs of your audience and organization and ready for distribution both in print and online.