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Communication Strategies For Introverted Business Professionals

Communication Strategies For Introverted Business Professionals

Description:

Do you feel that your introverted and/or shy behavioral style is limiting you professionally and socially? Do you find yourself at a loss for how to comfortably interact with coworkers, staff, upper management and customers? This workshop will teach you, while maintaining your true behavioral style, how to develop confident body language, effective conversation skills and how to successfully interact with others in both business and social settings. Participants will identify specific interactions they would like to master and develop a strategy to achieve their communication goals.

Who Should Enroll:

Anyone seeking to improve their in-person and virtual communication skills
Introverted business professionals, team leaders and managers
Executive and administrative professionals
Sales and customer service professionals

Learning Outcomes:

Understand the difference between introversion and shyness, and how to increase your influence while maintaining your natural style
Learn the giving and receiving power of nonverbal communication signals
Discover how to make a confident first impression
Explore the art of small talk and how to move to meaningful conversation
Practice entering conversations confidently and exiting gracefully
Develop confidence in leading in-person and virtual meetings, projects, and people

Continuing Education Hours:

Continuing Education Units: .65 CEUs

Project Management Institute: 6.5 PDUs-Business Acumen

Applies Towards Certificates:

Communication Skills for Professionals Certificate Program

For withdrawal, transfer and refund information, see Policy Code A.