Dealing with Difficult People

When co-workers or team members are difficult to work with, it can create conflict, reduce productivity, lower morale, and even cause physical or mental illness. The good news is that you can learn to work with even the most difficult people if you know how to effectively deal with their behavior problems. In this course, you will learn about the people, situations and interactions that can result in conflicts and stress at work. It will provide you with practical approaches to maintain productive, positive relationships with a range of difficult personality types.