Overcoming 5 Dysfunctions of a Team


If you lead a team that struggles with communication, trust, conflict and commitment, this course can provide the tools you need to transform how you lead a team, work within a team and balance team expectations. Moving a team from dysfunctional to cohesive and high-performing requires every member’s commitment, effort and discipline, making this course a great opportunity for team improvement and professional development.

In this course, team leaders learn communication strategies, how to create a culture of accountability and methods for building trust to help improve overall team function.  In addition, team leaders will complete a 10-minute online team questionnaire which assesses the level of functioning that applies to their team. You’ll use your results in different categories during discussions and group exercises throughout the course.

Who Should Enroll: 
  • Anyone leading a team or several teams
  • Project managers and project team leads
Learning Outcomes: 
  • Understand the components of high performing teams
  • Measure the degree to which teams meet their expectations
  • Take action to build trust and resolve conflict within a team
  • Adapt your behavior and communication style to create more effective conversations with team members
  • Create an action plan to improve team commitment, accountability and results
Continuing Education Hours: 
Continuing Education Units: 0.65 CEUs
Project Management Institute: 6.5 PDUs-Power Skills
Applies Towards Certificates:

For withdrawal, transfer and refund information, see Policy Code A.