Center for Professional Education (CPE) course policies should be reviewed prior to enrolling in any Center for Professional Education course, exam prep, certificate program or online course. All courses at the Center for Professional Education are non-academic credit courses and are not transferable for college credit.
CPE is not approved for Financial Aid or financial assistance from private lenders. In some cases we are able to accept scholarships. Please email us at CPE@austin.utexas.edu with your scholarship details.
Please visit the Military and Veterans section of our website for more information and registration procedures.
Some courses are eligible for an extension, with a fee. The fee must be paid at the time of the request and varies by program. Some courses may have a limit on the number of extensions allowed. Please contact us at CPE@austin.utexas.edu for course extension details.
Classes meet in the location specified in each course description.
Parking is available on-site at the Thompson Conference Center in Lot 40, located at the corner of Red River and Dean Keeton streets. If parking in Lot 40, students must display a valid parking pass between the hours of 7 a.m. and 5 p.m., Monday through Friday. Students can view and print a weekly parking pass on our website or pick one up in room 1.116 at the Thompson Conference Center. Please note, any vehicle without a visible parking pass is subject to ticketing. The Center for Professional Education waives all responsibility for citations issued to program participants.
If your course is being held in a building other than the Thompson Conference Center, a parking permit will most likely be required. Please contact the Center for Professional Education at CPE@austin.utexas.edu for parking information for your course.
Courses must obtain a minimum number of enrollments in order to be held. If your course must be canceled due to low enrollment, then we will notify you via email as far in advance as possible. The Center for Professional Education reserves the right to substitute instructors, change program dates, and/or cancel any program due to insufficient enrollment or other unforeseen circumstances. CPE is not responsible for any travel or lodging expenses incurred by participants. Please contact us at CPE@austin.utexas.edu or visit the program website for confirmation prior to making travel arrangements. In the event of a cancellation, you may request a tuition transfer to another course within one year of enrollment or request a full refund. Please allow up to seven days for processing from the date of the request.
We typically follow the university operating schedule. For emergency information, please visit the university Emergency Information web page. An email will also be sent by CPE or a CPE course- or program-implementation partner in the event we delay our classes or close the center. We are not responsible for travel related expenses in the event we cancel a class due to inclement weather.
All courses taught through Center for Professional Education are self-supported. The waiver for veterans, university staff, and the State of Texas does not apply. All course fees must be paid by the student at the rate established for each continuing education course in which they enroll.
Student Withdrawal, Transfer, and Refund Policy and Fees
Once enrolled, fees for both in-person and online courses and programs are non-refundable. In the event that a student needs to withdraw, official withdrawal procedures must be followed and all fees are due at the time of the request. Non-attendance does not constitute a withdrawal.
Policies vary based on the type of course or program. Please refer to the appropriate section below.
For in-person one- and two-day courses, you may substitute another attendee in your place if you are unable to attend, at no additional cost. Alternatively, you may submit a request at least three full business days before the start of a course to apply your registration to another course scheduled within 12 months of the original registration or request a credit on file valid for 12 months. There is $75 administrative fee for such requests and requests should be submitted using the online Course Transfer Form.
For Bundled Certificate Programs, students will need to contact the CPE Registrar at CPE@austin.utexas.edu to be added into the desired course(s). They may register for all of their courses at once or they may register course-by-course as their schedule allows. Once the student has been enrolled in a course, should they need to make a course change, withdrawal or transfer, for any reason, a $75 administrative fee will be assessed. Transfer requests should be made using the online Course Transfer Form. A $75 administrative fee will also be assessed to any student who enrolled in the bundle after September 1, 2018 and takes more than three years from the date of their first class to complete the certificate. The student will need to submit a Statement of Intent to indicate plans to continue in the certificate program.
For Self-paced Online Courses, we are unable to provide any refunds or provide a credit on file. If you are not able to attend an online course you may transfer your registration to another person within your company no later than 24 hours of receiving access and provided you have not already accessed the online course materials.
For most cohort-style certificate programs, if you decide two weeks or more in advance of the first day of class that you wish to withdrawal, 85% of the cost of the program will be refunded to you.
For cohort-style certificate programs refunds will not be granted for cancelation requests received less than two weeks before the start of the program, however:
- If two weeks have passed, transfer requests may still be submitted to secure transfer into a future program section or you may request a credit on file, provided the request is submitted prior to the first day of class. Credits on file are only valid for 12 months from the date of request. A $150 fee must be paid at the time of either request.
- If two meetings or less occur, no tuition credit is issued but a substitute student may be accepted. The designated substitute must be ready to attend class immediately, in order to meet attendance requirements. An option to transfer to a future program section may be available for some cohort-style certificate programs. Inquire with the CPE Registrar at CPE@austin.utexas.edu if you have questions about this option or the associated restart fee.
- After three meetings or more, no tuition credits will be issued and substitutions will not be accepted. An option to transfer to a future program section may be available for some cohort-style certificate programs. Inquire with the CPE Registrar at CPE@austin.utexas.edu if you have questions about this option or the associated restart fee.
Please Note: Fees are due at the time a transfer or credit on file request is made. All requests should be made using the online Course Transfer Form.
Contact Trilogy Education Services for questions concerning policies for the Trilogy Coding Boot Camp, and contact IPEC for questions concerning the Professional Coach Training Program.
Gold Seal Certificates
You may purchase courses leading to a Gold Seal Certificate either by buying a certificate bundle or by, over time, buying enough individual courses leading to a Gold Seal Certificate. If buying individual courses, let us know your intent to receive a Gold Seal Certificate by submitting a Statement of Intent.
Please note: the number of classes required to earn the certificate varies by program and the Center for Professional Education makes curriculum changes every year. Students have three years from the date of their first course to complete all courses required to earn a Gold Seal Certificate. If the program is not finished in the allotted time, students must reconfirm their intent to complete the certificate requirements, and students may be required to pay a $75 administrative fee.
If you have questions regarding your student records or whether or not a class counts towards certificate progress, please contact the Center for Professional Education at CPE@austin.utexas.edu.
Copy of Certificate or Transcript Request
If you need a copy of your certificate or professional transcript, please complete the CPE Certificate/Professional Transcript Request Form. There is a $10 processing fee per item for standard delivery within seven to 14 days of your request, or you may pay $15 for rush processing. Please make all checks or money orders payable to The University of Texas at Austin.
Income Tax Deductions for Educational Expenses
CPE offers non-academic credit courses and is therefore unable to provide a 1098-T Form to students. Please retain your confirmation of enrollment and payment receipt for tax purposes. In some cases, students are eligible for the Lifetime Learning Credit. For more information, please visit the Internal Revenue Service website.
Course Recertification Credit
CPE courses do not yield academic credits and cannot be transferred for credit in an academic degree program. In lieu of academic credit, CPE courses earn Continuing Education Units (CEUs). Additionally, many courses meet the recertification and continuing education requirements for professional organizations including the Society for Human Resource Management (SHRM), Project Management Institute (PMI), International Institute of Business Analysis (IIBA) and the Certified Financial Planner (CFP) Board of Standards. Please visit course homepages for a listing of recertification hours awarded upon completion.
Please Note: Satisfactory completion requires full attendance, demonstrated knowledge of the intended learning outcomes, and no outstanding monies owed.
Student Grievance Procedures
As a first step, students are encouraged to seek informal resolution with the person responsible for the decision or action. If the grievance cannot be resolved through informal resolution, students may submit a written complaint to CPE@austin.utexas.edu. In general, written complaints should include: a statement of the issue, any supporting documents and the desired outcome. CPE will inform students in writing when a final decision is made. Students may also contact the customer service line at 512-232-6520 at any time for assistance in resolving a grievance.
Grade disputes should first be discussed with the course instructor. Grade disputes that are not resolved should be submitted in writing to CPE@austin.utexas.edu. Students are encouraged to be as detailed as possible and include supporting documentation. A grade will not be changed without first consulting with and considering fully the position of the course instructor. The course instructor will be advised of the resolution of the grievance.
For disability related grievances and grievances related to discrimination, harassment or retaliation, refer to UT Austin’s Statement on Equal Educational Opportunity and UT Austin’s Nondiscrimination Policy
For sex discrimination and sexual conduct related grievances, refer to the following UT Austin policies:
Persons requiring special accommodations or assistance, please contact the Center for Professional Education at CPE@austin.utexas.edu at least two weeks prior to the program or course start date.
The University of Texas at Austin is an Equal Opportunity Employer. It is against the university’s Nondiscrimination, Anti-harassment and Sexual Misconduct Policy to discriminate, harass, or retaliate on the basis of the following: Race, Color, Religion, Sex, National Origin, Age, Disability, Genetic Information, Sexual Orientation, Gender Identity and Gender Expression.
The Center for Professional Education strives to create a safe and effective learning environment. Students are expected to conduct themselves with professionalism, courtesy, integrity, and respect toward all other students, instructors, and staff. Behavior in violation of this expectation could result in warnings and/or dismissal from current or future courses.
Data Usage and Privacy
Persons who enroll in Continuing Education courses acknowledge that they are physically fit to participate in these programs. In the event of an accident or injury, students will hold harmless from all liability, loss or damage The University of Texas at Austin and its agents.The University of Texas at Austin Center for Professional Education
P.O. Box 7518
Austin, TX 78713-7518
Main Number: 512-232-6520