Center for Professional Education (CPE) course policies should be reviewed prior to enrolling in any Center for Professional Education course, exam prep, certificate program or online course. All courses at the Center for Professional Education are non-academic credit courses and are not transferable for college credit.
CPE is not approved for Financial Aid or financial assistance from private lenders. In some cases we are able to accept scholarships. Please email us at CPE@austin.utexas.edu with your scholarship details.
Please visit the Military and Veterans section of our website for more information and registration procedures.
Some courses are eligible for an extension, with a fee. The fee must be paid at the time of the request and varies by program. Some courses may have a limit on the number of extensions allowed. Please contact us at CPE@austin.utexas.edu for course extension details.
Classes meet in the location specified in each course description. Limited parking for participants is provided in adjacent lots.
Participants will not need a parking permit to park at the Joe C. Thompson Conference Center. If your course is being held in a different building, a parking permit will most likely be required. Please contact the Center for Professional Education at CPE@austin.utexas.edu for parking information for your course. If parking on campus, please observe all parking signs. The Center for Professional Education waives all responsibility for citations issued to program participants
Courses must obtain a minimum number of enrollments in order to be held. If your course must be canceled due to low enrollment, then we will notify you via email as far in advance as possible. The Center for Professional Education reserves the right to substitute instructors, change program dates, and/or cancel any program due to insufficient enrollment or other unforeseen circumstances. CPE is not responsible for any travel or lodging expenses incurred by participants. Please contact us at CPE@austin.utexas.edu or visit the program website for confirmation prior to making travel arrangements. In the event of a cancellation, you may request a tuition transfer to another course within one year of enrollment or request a full refund. Please allow up to seven days for processing from the date of the request.
We follow the university operating schedule. For emergency information please visit the university Emergency Information web page. An email will also be sent by CPE in the event we delay our classes or close the center. We are not responsible for travel related expenses in the event we cancel a class.
All courses taught through Center for Professional Education are self-supported. The waiver for veterans, university staff, and the State of Texas does not apply. All course fees must be paid by the student at the rate established for each continuing education course in which they enroll.
Student Withdrawal, Transfer, Refund Policy and Fees
Once enrolled, course fees for both in-person and online courses are non-refundable. In the event that a student needs to withdraw from a class, official withdrawal procedures must be followed. Non-attendance does not constitute a withdrawal.
Withdrawals and /transfer requests must be submitted using the online Course Transfer Form. The request must be received at least three full business days before the start of a course and two weeks prior to the start of a certificate program. You will have the option to request a credit on file, to transfer or to list a substitute. No fees are assessed for same day substitutions.
For in-person one- and two-day courses, you may transfer your registration to another person within your organization at no fee if you are unable to attend. Alternatively, you may apply your registration to another course scheduled within 12 months of the original registration or request a credit on file. There is $75 administrative fee for such requests.
For Bundled Certificate Programs, students have the option to pre-register in all of their courses or request that the tuition be placed as a credit on file. Placing the tuition as a credit on file allows the student the flexibility to complete the program at their own pace without having to worry about transfer fees should they need to cancel on a particular course date. If a student chooses to pre-enroll in all of their courses, a cancellation/transfer fee will be assessed if the student later needs to make a course change. The transfer fee per course is $75 or $150 for multiple course changes. This fee also applies to same course transfers for a different term or location.
Please Note: The Center for Professional Education makes curriculum changes each year; if you wait too long to complete a certificate program, you will need to follow the new program requirements.
For Self-paced Online Courses, we are unable to provide any refunds or provide a credit on file. If you are not able to attend an online course you may transfer your registration to another person within your company no later than 24 hours of receiving access and provided you have not already accessed the online course materials.
For most cohort-style certificate programs, there is a two-week cancellation policy and 85% of the fee is refunded. For full credit, you may transfer to the next program and a fee of $150 will be assessed for this request. For the Coding Boot Camp Certificate Program or the Data Analytics and Visualization Boot Camp (Classroom), contact firstname.lastname@example.org for refund policies.
Refunds will not be granted for cancelation requests received less than two weeks before the start of the program, however:
- If two weeks have passed, transfer requests may still be submitted to secure transfer into a future program section or a credit on file, provided the request is submitted prior to the first day of class.
- Credits on file are only valid for 12 months from the date of request. A $150 fee must be paid at the time of request.
- If two meetings or less occur, no tuition credit is issued but a substitute student may be accepted. The designated substitute must be ready to attend class immediately, in order to meet attendance requirements.
- After three meetings or more, no tuition credits will be issued and transfer requests and/or substitutions will not be accepted.
Please Note: transfer fees are due at the time a transfer request is made.
Copy of Certificate or Transcript Request
If you need a copy of your certificate or professional transcript, please complete the CPE Certificate/Professional Transcript Request Form. There is a $10 processing fee per item for standard delivery within seven to 14 days of your request, or you may pay $15 for rush processing. Please make all checks or money orders payable to the University of Texas at Austin.
Income Tax Deductions for Educational Expenses
CPE offers non-academic credit courses and is therefore unable to provide a 1098-T Form to students. Please retain your confirmation of enrollment and payment receipt for tax purposes. In some cases, students are eligible for the Lifetime Learning Credit. For more information, please visit the Internal Revenue Service website.
Course Recertification Credit
CPE courses do not yield academic credits and cannot be transferred for credit in an academic degree program. In lieu of academic credit, CPE courses earn Continuing Education Units (CEUs). Additionally, many courses meet the recertification and continuing education requirements for professional organizations including the Society for Human Resource Management, Project Management Institute, International Institute of Business Analysis, and the Certified Financial Planner Board of Standards. Please visit course homepages for a listing of recertification hours awarded upon completion.
Please Note: Satisfactory completion requires full attendance, demonstrated knowledge of the intended learning outcomes, and no outstanding monies owed.
Student Grievance Procedures
As a first step, students are encouraged to seek informal resolution with the person responsible for the decision or action. If the grievance cannot be resolved through informal resolution, students may submit a written complaint to CPE@austin.utexas.edu. In general, written complaints should include: a statement of the issue, any supporting documents, and the desired outcome. TEXAS Extended Campus will inform students in writing when a final decision is made. Students may also contact the customer service line at 512-232-6520 at any time for assistance in resolving a grievance.
Grade disputes should first be discussed with the course instructor. Grade disputes that are not resolved should be submitted in writing to CPE@austin.utexas.edu. Students are encouraged to be as detailed as possible and include supporting documentation. A grade will not be changed without first consulting with and considering fully the position of the course instructor. The course instructor will be advised of the resolution of the grievance.
For disability related grievances and grievances related to discrimination, harassment, or retaliation, refer to UT Austin’s Statement on Equal Educational Opportunity and UT Austin’s Nondiscrimination Policy
For sex discrimination and sexual conduct related grievances, refer to the following UT Austin policies:
Persons requiring special accommodations or assistance, please contact the Center for Professional Education at CPE@austin.utexas.edu at least two weeks prior to the program or course start date.
The University of Texas at Austin is an Equal Opportunity Employer. It is against the university’s Nondiscrimination, Anti-harassment and Sexual Misconduct Policy to discriminate, harass, or retaliate on the basis of the following: Race, Color, Religion, Sex, National Origin, Age, Disability, Genetic Information, Sexual Orientation, Gender Identity and Gender Expression.
The Center for Professional Education strives to create a safe and effective learning environment. Students are expected to conduct themselves with professionalism, courtesy, integrity, and respect toward all other students, instructors, and staff. Behavior in violation of this expectation could result in warnings and/or dismissal from current or future courses.
Persons who enroll in Continuing Education courses acknowledge that they are physically fit to participate in these programs. In the event of an accident or injury, students will hold harmless from all liability, loss or damage The University of Texas at Austin and its agents.The University of Texas at Austin Center for Professional Education
P.O. Box 7518
Austin, TX 78713-7518
Main Number: 512-232-6520