Each of the courses listed below provides Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP credential holders who are seeking to fulfill SHRM’s recertification requirements.
| Course | Description | PDCs |
|---|---|---|
| Human Resource Management Certificate Program |
If you’re planning to take the SHRM Certified Professional (SHRM-CP®) or SHRM Senior Certified Professional (SHRM-SCP®) certification exam, the Certificate in Human Resources Management provides the information you need to pass these exams. The program curriculum is designed by global subject matter experts and covers the entire SHRM Body of Applied Skills and Knowledge™ (SHRM BASK™). You will receive high-quality exam preparation through expert instruction and peer discussion. |
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| Course | Description | PDCs |
|---|---|---|
| Building Personal Leadership Skills |
Most individuals are not born leaders, and few people feel completely comfortable taking a leadership role for the first time. In this course, you will learn how to hone your leadership traits and enhance your knowledge of leadership principles through an understanding of the definitions, characteristics and coaching techniques of personal leadership. |
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| Business Improv - Think On Your Feet in the Workplace |
Managers must work well under pressure, adapting quickly and confidently to changing, unpredictable circumstances. In this day course, you will be introduced to improv techniques that you can use in a business environment to enhance your ability to work effectively and efficiently, whatever the obstacles you face. |
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| Communicating with Candor, Compassion and Confidence |
Being able to communicate clearly and effectively with others is a vital skill at work and in your personal life. If your colleagues continually catch you off your guard, or you struggle with sensitive situations or difficult people, or you just want to feel understood, this class will help. It incorporates a mix of interactive exercises, enlightening assessments and opportunities to practice new skills. |
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| Conflict Management |
Learning to deal with conflict effectively is crucial to maintaining healthy professional and personal relationships. In this course, you will have an opportunity to assess how you typically respond to conflict and learn techniques to help address and overcome interpersonal conflict, tension and misunderstanding. You will also gain awareness of the emotional and psychological processes occurring internally when you are dealing with stressful relationships and will learn skills to help you get to the root of the conflict in any situation. |
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| Dealing with Difficult People |
When co-workers or team members are difficult to work with, it can create conflict, reduce productivity, lower morale, and even cause physical or mental illness. The good news is that you can learn to work with even the most difficult people if you know how to effectively deal with their behavior problems. In this course, you will learn about the people, situations and interactions that can result in conflicts and stress at work. It will provide you with practical approaches to maintain productive, positive relationships with a range of difficult personality types. |
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| Effective Business Writing |
Exceptional writing skills are often cited as some of the most crucial skills necessary for success in today’s workplace. From persuasive memos and sales documents to eloquent letters and executive summaries, the demand for well-written material has not slackened in the digital age. |
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| Effective Time Management and Life Leadership |
Are you ready to improve your time-management skills to achieve your goals at home and at work? This highly interactive course will introduce you to the fundamentals of time management and planning. You will evaluate your work and personal life in a way you may never have done before—leaving you feeling empowered to execute your time-managed plans like you’ve always wanted. Become more aware of your relationship with time and learn rubber-meets-the-road practical tools and action plans to help you take control of both your personal and professional life. |
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| Emotional Intelligence: Assessing and Maximizing Your Competencies and Skills |
Examining and cultivating your emotional intelligence is a highly effective strategy for improving your interpersonal skills and developing practices that will lead to organizational success. In this course, you will be introduced to the skill sets that "raise the bar" of leadership effectiveness, take part in practical exercises designed to increase your productivity and develop a personalized game plan for leveraging your emotional intelligence to be a high-impact leader. |
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| Essentials of Dynamic Communication |
In this interactive course you will learn research-based techniques and practices to develop more effective communication skills. You will explore and practice intentional communication skills, strengthen your listening capacities, embrace the immersive power of storytelling and learn how and when to ask productive questions, all of which will establish a strong foundation for effective communication. |
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| Leading Change in Your Organization |
Research by the Conference Board, a leading non-profit business membership organization and independent source of economic information, suggests that almost 80 percent of organizational change efforts fail. These failures are not the result of faulty strategy, new processes or procedures, organizational redesign, updated systems or new technology, as you might expect. The major reason attempts at organization change fail is ignoring the interpersonal dynamics of change. |
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| Making the Transition from Employee to Manager |
The transition from individual contributor to manager often happens quickly and may not include training or additional support. In this course you will learn the fundamentals of entry-level management skills and techniques and develop an action plan for applying what you learn back on the job. With these skills, you will be able to manage with confidence and demonstrate success quickly in that all-important first management role. |
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| Managing and Supervising People |
Managers play a crucial role in any organization's success. While many people reach management positions with strong technical skills, those same people often face frustration when managing their organization's most valuable resource: its people. Management styles that focus on tasks and procedures have become less effective. Good managers know how to achieve positive results through their interactions with people. Motivating and retaining talented people can give your organization a true competitive advantage. |
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| Managing Without Authority |
You have probably noticed that managing projects and people without being in a leadership or supervisory role is becoming the norm for organizations that are moving toward cross-functional and self-directed teams. In this course, you will learn how to manage without authority by developing a skill set that helps you manage a team that crosses departmental boundaries. You will develop strategies to help you complete projects on time and on budget. At the same time, you will gain valuable insight into how to build trust and help other team members realize their potential. |
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| Mastering Mechanics: Proofreading, Punctuation and Grammar |
Is it me or I? His and her or their? One space or two after periods? Professionals who can write clearly and correctly save themselves and their organizations time and effort from repeated proofreading reviews. |
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| Paths to Organizational Influence |
Effective leaders and managers influence people, both intentionally and by example. Learn to understand your personal power of influence. Identify techniques to apply your strengths to engaging others, leading to increased team motivation and productivity in the workplace. In this course, you will gain a greater awareness of your ability to influence others and create a positive environment in your organization. Topics include: |
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| Principles of Project Management |
Being an effective project leader requires a clear understanding of the essential elements of project management. In this course, you will learn the basic characteristics of a project and how to manage one effectively, explore key areas of expertise and learn how project stakeholders and organizational structures affect outcomes. |
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| SHRM Essentials of Human Resources |
SHRM Essentials® of HR Management is an introductory course offering a complete overview of real-life human resource issues and important topics, including employment law, selecting qualified employees, compensation, new employee orientation and training and the performance management process. In this course, you will build the foundation you need to succeed in our Human Resource Management Certificate Program, and you can earn Professional Development Credits (PDCs) or recertification credit hours. |
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| Speak Up: Making a Clear and Confident Impression |
Whether it's explaining the benefits and strengths of your ideas to upper-management, negotiating with customers or negotiating with coworkers, you are probably called upon to speak at work daily. But is your "vocal image" helping you or hurting you? There is more to our voices than meets the ear. A poor vocal impression can lead to diminished credibility, loss of support and even lost business. |
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| Strategic Planning |
This course will help you build a fundamental knowledge of strategic planning and goal setting, teaching you how to integrate both into the functioning of your department or organization. Ultimately, this course will improve how you collaborate with other leaders to engender an environment that creates purpose and meaning for all employees. In addition to learning the strategic planning process, you will have an opportunity to create a plan of action to immediately implement in your organization. |
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| Strategies for Effective Public Speaking |
Whether by contributing to the discussion in a team meeting or giving a presentation in front of a client, chances are, you will have to speak in public at some time over the course of your career. Being able to convey your message in a clear and concise way can enhance your reputation, boost your self-confidence, advance your career and create business opportunities. |
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| Technical Writing |
Skillfully written technical material is able to clearly and concisely convey an understanding of new technologies, processes or concepts. No matter the reading level of your audience, the principles behind good technical writing remain the same. |
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| The Power of Leadership Presence |
Managers often struggle to define "leadership presence," saying only that “you’ll know it when you see it.” It's no surprise that it's a hard skill to attain, when we have trouble identifying what it is! What we know for sure is that those who have leadership presence can use it to influence others, and that it can be the deciding factor in job promotion. |
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